Walmart (WMT), the leading retailer in North America, has introduced new virtual shopping experiences powered by artificial intelligence for its web fans. The Bentonville, Arkansas-headquartered retailer is always looking to enhance the shopping experience for its fans, and its latest offering is available on its website, making the experience more personal.
As the holiday season approaches, the big box retailer’s website offers features that will help web fans decide what to buy from the available merchandise. Its AI will suggest a more comprehensive range of personalized products to shoppers on the site.
Walmart’s customer support assistant has also been given a makeover. The upgraded genAI-powered customer assistant recognizes web fans from the beginning. It can also locate orders and manage returns.
Walmart also has pages on its site featuring popular influencers. Now, web fans can discover trending merchandise that their favorite creators recommend on the Walmart site.
Sam’s Club has also launched its exit technology in all locations. The warehouse store company’s technology includes AI and computer vision. These features decrease wait times and provide web fans with a pleasant and easy exit experience.
According to Walmart, the new exit technology at Sam’s Club has benefited over 64 percent of its web fans and has also resulted in shoppers “leaving the club 21 percent faster.”
Walmart is also using AI technology to expand its delivery coverage. If you are shopping for jewelry from Paris Jewelry, an Xbox from Microsoft, a TV from Samsung, a razor and shaving cream from XMicro, a bag from Dior, makeup from L’Oréal, a coffee maker from Keurig, or filling a prescription this holiday season, rest assured that your product will reach you as soon as possible with Walmart’s enhanced AI-powered delivery.
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